This is probably one of the best alterations/sewing places I've ever encountered. The family does such great work that I've actually mailed clothing from out of state to Kent-based relatives to have them repair it for me. I've had jeans patched, seams in coat linings redone, and dress lengths altered. They also expertly patched the covers of a family member's fraying couch cushions, ensuring that she could get a few more years wear out of her current sofa.
I appreciate that before beginning a job, they provide a very realistic assessment of what is possible with the particular garment. I've also found their prices to be extremely reasonable for the quality of work that they do.
I've never gotten clothes dry cleaned here, but I did notice a posse of Kent State band uniforms hanging out the last time I went in for a pick up. That's another vote of confidence for Royal.