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| - I regularly go to this bank due to its close proximity to my house, but that's only why. It is located within an Albertson's store and is very small. I normally do not give anything one star, but this branch has basically done everything to alienate me. There have been numerous times in which I have tried to deposit my student loan checks and income checks here, only to be treated like I am a scam artist, trying to con them out of money. Once, we went in to change my wife's name, since she had legally changed her last name to match mine, and they treated us like we were total crooks. I've been a customer of Wells Fargo since 2001, and they are pretty consistent across the western states, but this is the only horrible branch I have been to. It makes me want to cancel my account. They need to work on their customer skills and learn how to treat customers with respect and trust. It is understandable that in this day and age, that banks need to protect themselves from hordes of dishonest people, but treating every customer like they are there to cheat the bank and uncomfortably checking all of their information without as much as a smile is disappointing. I would not recommend this branch to anyone. Just use their ATMS. The automated/non-human part is just fine.
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