Not a fan. Tried this place out for the first time and was not impressed by the food or the service.
How the place works:
To order, you fill out these order forms and tick mark boxes beside what you want. You can either choose a preset combo or create your own dish. The form is straightforward to follow and has all the prices of each item. Once you fill it out, you hand it to one of the employees who then manually enters your order from the forms into their system and sends it to the kitchen.
The food:
The food was overall kinda bland and I feel Iike it should've tasted better for what I paid. I created my own dish with chicken, various veggies, thin noodles, sesame sauce, and mild spice. The meal tasted like something I can make at home for less than 10 dollars. I ordered a sauce option and was told the sauce options (vs. the broth) would make my dish dry (E.g. like chow mein vs like Ramen) but my dish practically had broth and was very soupy. Also, some of the ingredients I ordered came in very wimpy portions. Not to mention, my friend and I both didn't get an ingredient we ordered on our order forms - we had to tell the employees who then had to consult their system and then the forms we filled out to see that we were right - there was an error in the inputting of the forms by the employee. We eventually got our missing ingredients after a while but we practically already finished our dishes. We were not impressed.
Final verdict:
2/5. Food was bland and portions of the ingredients were wimpy. And the entire system of ordering the food is so flawed and error prone. Why have the customers write our orders down on a form which is then manually entered into the system by 1 of many employees when you can simply have 1 employee take the customer orders? Don't think I'll be coming back again.