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  • Long story short: the food is good but the staff are unprofessional. Long wait times for just about everything. Details? I have been here a couple of times with my friends and every single time (whether it be lunch, dinner or dessert), we are made to wait such a long time to be greeted, to be seated, to make our order and to be asked if we need any refills (or be asked at all). One time, two waiters came to our table to get our order. Seems disorganized to me. This past Sunday my friend and I just wanted a drink and dessert. We stood at the front for at least 10 minutes. There was a party at the back and maybe four tables of couples and one full table on the patio. Definitely not busy enough to not even greet new customers at the door. One kitchen staff was talking to one of the waitresses and putting French fries into his mouth like a walrus/ vampire. Funny if you're in a back room or fooling around with friends on your own time, but not really when you should be working and you're at the front of the restaurant. We ended up seating ourselves at the bar and waited for someone to walk by. We ordered a blueberry tea and glass of wine with an Oreo cake. Everything took so long to arrive to our table. My friend had to slow herself down from drinking all of her beverage so she could save some to have with the cake (and she had a hot beverage so it's not like that's usually a hard thing to do). We finally finished our drinks and cake and waited for someone to come by but no one did. Finally waved someone down and got our bill. Our waitress passed off the bill to another waitress who passed the will back to the original waitress and asked to make change for a $10 bill. All of this passing was done right in front of us as if we weren't there. Kind of unprofessional, if you ask me. I won't be coming back here, which is too bad because the other Symposium locations are great!
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