Just stopped here when on my way home from Sandusky. Everyone seemed nice. My order was far from complex, an iced macchiato. I asked if I could get it with the dark roast, the cashier's face went blank after a few seconds of that she asked someone else if that could be done. That girls face went blank too. After a while of awkward silence she responded with a "no." So I asked if I could just get it with a mocha shot then. The cashiers voice kept trailing off Everytime she went to say macchiato, im pretty sure she didn't know how to say it or what it was. I saw on the tiny screen above the register, reading 2 mocha then 3 mocha then 4 mocha. I thought that was strange since I absolutely only asked for one shot. And of course my "macchiato?" Looked straight brown in color and tasted an overpowering amount of mocha. I have the utmost respect for fast food workers but come on. Luckily I won't be here again.