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  • 5 stars all the way. Let me begin by saying that I'm a big fan of the products. The store is done in very warm tones and the drinks are incredibly aromatic and these 2 things combines seem to make all my stress melt away when I step in the door. I'm not a huge coffee fan, but I can order some of the coffee drinks here. I'm completely unable to drink the caramel frappuccino from Starbucks, but I can't get enough of the caramel ice blended from Coffee Bean & Tea Leaf. So now that we've established that I love the product, we can move on to the real reason this place gets a 5 star review--the staff. I've never seen anything like it. If you come in 3-7 times someone will probably know your name and might even know your drink. Leila is the best at this. She knows peoples names, their drinks and if you come there often enough she even knows which car you drive. She'll see a regular customer's car pull up and she'll have the normal drink ready and waiting for them by the time they walk through the door. THAT is the epitome of customer service.
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