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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My best friend and I went there as part of my birthday celebration. It was our first time and the LAST time we will ever go there. First of all we went to the bar to order cocktails received the worst service ever. We had to wait forever because the server was busy talking. When she came she was not friendly at all. The area at the bar we were sitting at needed to be cleaned off. When she came she took the dishware and utensils. Took our order but didn't wipe the area off and left two used straws there. So we WAITED on our cocktails. Finally when we got our drinks I asked if she would wipe the area off because there was a sticky substance on it. The server gave me a funny look and said sure. So she gave us our drinks but didn't give us napkins. Which you usually get when you order comes you get napkins. But we didn't. So I got the server's attention and asked if she could bring us napkins. When I asked for the napkins I got the impression that I was agitating the server based upon the look and tone that I received from her. So as we waited for the napkins our buzzer went off. It took so long for us to get the napkins that the seater came looking for us. So I left and my friend stayed to pay our tab. Which it took her forever to do. While she was there she the server gave her an attitude because she asked for her change back and then goes on to say how much our tab was because she assumed that just because we got our cocktails that she was getting a tip. So when she brings the change she throws it down in my friends hand. Now, I don't know about anyone else but to me you don't get a tip for doing your job. You get a tip based upon the level of customer service you provide. And if you are deserving you will at least get the minimum. And if it's good I will tip extra. And if you are rude you will get 0. So when we finally our table we asked to see the manager because that tip issue was the last straw. Management made it seem like she was sooooo sorry and that she was gonna take care of us when we got our bill. Needless to say nothing was taken off. But I wasn't suprised. The service from our table server was excellent and I tipped him based around the level of customer service I received so it was extra. Clearly there is an issue with the bar service because I read a previous review regarding the bar servers. I will not go back to dine there.
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