The whole point of ordering online is for it to be convenient . What is the point of putting in special directions IF YOU DON'T READ THEM??? On top of the food taking over the 20 minutes they said it was going to take they threw onions all over my husbands food. He is allergic to onions can't eat them. I specifically wrote that in the special instructions . It's just upsetting because I really like the food but my husband is beyond livid .. so no more Panna Thai. READ YOUR ONLINE ORDERS !!!