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  • I think the best way to describe Invitation Homes is as a "corporate slumlord." Their goal is to get you to sign a lease agreement, and once my husband and I signed, we were forced to accept a substandard/overpriced property with multiple health and safety hazards. I sensed we were in for trouble right away when the person from Invitation Homes who did our walkthrough said, ". . . now about repairs, I hope you can do some things yourself, because you have to realize we only have twelve people working on over 400 homes so they're pretty busy and really we only do emergency repairs, like when your A/C breaks down on the hottest day of the summer, other than that you can count on waiting a while." That turned out to be an understatement, because when you call their repair hotline or your property management contact, they both say the same thing, which is that the issue in question is your responsibility as the tenant. In the case of our rental house, problems included a broken, non-working back door, multiple electrical problems including a dead outlet for the dryer, bats and rodents in the attic, and a perpetually leaking kitchen sink. The house was also hardly "clean" upon our move in either. So Invitation Homes does NOTHING for you as a tenant, but when we moved out, they company rep had the audacity to bring by a checklist of things that we should do for them to help them get the property ready for the next tenant. The nerve! I also seriously wonder about the legality of some of their business practices???
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