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| - Check-In at this resort is a nightmare.
First, you cannot park under the portico,
you have to park half a block away.
Then you have to stand in one line to get
a room key and stand in another line to
get a parking permit. The process is so
complex it takes between 10 and 25 minutes
to check-in, not counting time spent in line.
They have one employee dedicated to asking
people if they are checking in, then telling
them to wait in line. They have another employee
dedicated to escorting people from the first line
to the second line. These two people should be put
to work behind the counter actually processing
the registrations. They also give you a $20
voucher, but you cannot actually use the voucher
unless you go stand in a third line.
During this entire process there are three or four
people asking you the same nosy questions over and
over again.
The one exception to this chaos is a clerk named Loudy,
who seems to have her head on straight and conducts
business in a polite and professional manner.
The room itself was very nice, with a few minor
annoyances. The alarm clock cord was tied so
short that the clock was pulled against the wall
behind the bed post where it was hard to see.
There were only enough toiletries for two days,
though this resort is intended for extended stays.
It takes a long time for hot water to reach the
bathroom faucet. The toilet is in a separate room,
away from the sink and shower, which is inconvenient.
The toilet paper holder is only 12" above the floor
and is so close to the toilet it gets in the way of
your leg. The shower head could not be swiveled.
The bed pillows were small, half-size pillows.
Parking is a problem because they installed posts
in the parking spaces which block people from
getting out of the car.
On the plus side, the room has a fireplace, good
lighting, and ample seating. There is a large
mirror in the bathroom and there is a balcony.
This resort is within walking distance of the Linq,
which is its best selling point. Maybe someday
whoever is responsible for Winnick Ave will install
a better sidewalk.
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