Worst customer service experience of my life. Staff is unbelievably rude. The manager was literally hiding from me and the rest of the customers, and completely put off because after waiting 30 minutes past the "estimated time," I wanted my money back.
The staff member literally said "I'm only here to pay for college." I called to try to get the manager's name but was put on a perpetual hold. I hung up after 10 minutes (screenshot below).
Pizza Hut should be embarrassed to have this store representing their name. I don't know that I would ever return to a Pizza Hut again because of this one store, and will NEVER put myself through an experience at this particular store again.