This place is completely useless, the staff is ridiculous
I purchased their parking reservations to save a little bit of money... Here is my story.
I ended up missing my flight because there were no shuttles available to Goto the hotel... Even though they had one parked there. I waited over 45 mins... Which cussed me to miss my flight. This is not the worse news.
On my way back from Chicago, I tired calling for a Shuttle from Phx Airport to the hotel and no one answered the hotel phones for over an hour while I sat waiting.
I'm still waiting while I'm writing this review and talking with their corporate office. So pissed off right now.