I wish Yelp offered minus stars. I would without hesitation give them -5 stars. I had read some negative things on Yelp as well as auto ratings online about Toyota of North Charlotte prior to going. Unfortunately, I discounted them thinking the good ratings were somewhat truthful and that they might be middle of the road, but they are not even that.
IF YOU WANT TO DEAL WITH a dealership where the owners teach all their employees to be liars, deceptive and cheats....then this is most certainly the dealership for you! They play themselves off as a nice family owned business who wants the best for their customers. Folks: these are only words; words that they wouldn't know the meaning of. Integrity? ZERO. Honesty? ZERO. They think they are untouchable. They laugh when they screw you over.
What goes around comes around. Karma. It's real. When all is said and done, all you leave this world with is your reputation and the good you have done. I am actually sorry that these people are completely souless. They don't even flinch at scamming customer after customer. There were consumer laws put into place to protect us from people like them and yet they have found their way around it. Shame on you Toyota of North Charlotte. Shame on you!!!