We are locals and had family in town last week. They stayed two nights at Red Rock and I stayed one of those nights with them. Had a great dinner that evening at the New Mexican restaurant. The next day, it couldn't have gone more south. We were seated very quickly which was a plus, but that is where it ends. Took approximately 10 minutes to even get a hello. Water took even longer to get. After placing our order, we received our lunch 40 minutes later. Saw many employees standing around chatting. After delivering the meals one of our guests was told they were out of coleslaw so they decided to give her the French Fries instead. No other options, apparently. This was noon. Out of coleslaw so soon? The person who delivered the meals left the empty soup bowls on the table. He had a tray.... Why not go back with something on the "said" tray. I placed the soup bowls on the ledge above where we sat and they finally were removed 15 minutes later. Had to ask for more water as the glasses were empty. Terrible service, not so great food equals we will never be back.