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| - I was only in Toronto for 16 hours, so I didnt spend TOO much time in the room or hotel, however, the time I did have there I was VERY pleased.
Its centralized to all the hot spots downtown, its clean and very beautiful.
When I got there, my first encounter was with the front desk staff.
I cant explain how friendly and helpful they all were. With their descriptions and suggestions, they were outstanding.
Especially, Zia. He goes above and beyond customer satisfaction.
I tried to sign on for the wifi and when I called the front desk for the access code, I was told they gave away all the codes and for me to call tech support.
I was, at first, a little bit annoyed by that, but the phone call was super quick, very easy and the person on the other end helping me was a true professional at his craft.
I was wifi'd up in 5 minutes.
I would certainly recommend this hotel to anyone that wants a great room, very comfortable and reasonable rates and I will definitely be checking in again upon my next visit to Downtown Toronto.
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