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| - First time here, it was during lunch time on a Saturday or Sunday I don't remember which, but my overall impression is this restaurant needs some serious training to their waiter and waitress, first of all, both of them spoke so soft I was having hard time hearing them, then I notice they don't really make eye contacts with you, for example the waitress brought utensil to my table and right before she put it down on my table other party called her and she just dropped the utensil off on table without any slightest eye contact and immediately look at the other party and go to them, then their combo portion is a little misleading, you can get either large rice bowl with small udon, or get large udon bowl with small rice. We pick large rice with small udon, when we got the order, I was in shock....they are honest about the "large bowl", but the inside barely filled up 1/3 of the bowl, and they call it a large? My small udon even look bigger than their so-called large rice bowl. I also ordered spicy udon soup, I asked them if they can make it mild spicy, the waitress spoke to me in super soft voice again "the soup is premade already", I can just tell she didn't even have effort to do the best she can to accommodate my request, I asked her nicely "can't you ask the chef anyway?" I saw her ran to chef and said "spicy udon soup less spicy" and the chest immediately said "ok", obviously chef was totally fine with it, but why did she have to shot me down with "soup is premade already" to cut it short, I'm just so disappointed about the whole service experience, is it really that hard to hire a decent waiter and waitress now a day?
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