Vicky took care of our 3 cats while we were on vacation for a week and a half. She came over and met them first, went over everything we needed done and was so professional. We were able to enjoy our vacation without having to worry about our babies. We got regular updates with pictures from her which we loved! She also came an extra time when our flight home was canceled because of the ice storm. Not only did she take care of the kitties but she brought in our mail and kept an eye on the house. I would highly recommend her, she is very nice and professional and even our grumpy cat liked her... Which says a lot!