The car wash itself is good priced and clean. My issue is with customer appeal and some customer service. (This is a key component to me in reviewing a business) Some people who talk through their intercom are completely difficult to understand, it's the only way to know your car is finished (it's beyond me why they wouldn't do an order number system of some sort. They just call out the type of car) so this system is something that is very unappealing to me. We thought our car was done and went outside- after walking around aimlessly due to lack of any system or even a pick up sign.. an employee said "just a minute" and never came back to us. Our car wasn't done. We went back inside after being ditched by that employee- questioning if he really was even talking to us hahaha... and waited. There's no doubt they work hard here, and the car service is good. I don't care what kind of employees they have, it's clear they work hard and lets face it, working in this heat is no easy task! But the customer service/organization is lacking. Their website said there was an area to play slots/poker. Must have been taken out as I can't find it! Haha.