Had an awful experience at this restaurant. I lost my wallet and realised it only when I got home. I called the restaurant and told the manager exactly where I was seated. Their response:" you can call back later or you come back here to look yourself!" So when I got back to the restaurant, I saw the wallet lying under my chair. It didn't take me more than one second. I had a word with the manager to express my disappointment that the waiter didn't try to look for my wallet. It is not their responsibility but certainly would be an act of good customer service and kindness. Instead the manager said "it's our company policy to not look. I'm sorry. And we are done", with hands pointing at the door asking me to leave!