While this boarding kennel has its past positives I was shocked during a facility tour to find a Beautiful French Bulldog and Chihuahua in a kennel covered with feces. The employee reacted to my daughter's dismay and disappointment with the reply, "Some of these dogs are just "POOPSTOMPERS. Nothing we can do about that!!!!"Oh, really. No word for a clean up to a fellow employee. Nothing they can do? How about maintaining a clean environment for that sweet Frenchie. If you love your pup and are as picky as I am, I suggest you try a tour of Tuscaurora Country Club. They will even pick up and drop off. The ONLY kennel my groomer would recommend. Now, I see why. They offer everything. I looked everywhere in Charlotte. TRUST ME!