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| - I don't normally like to review "chain" restaurants because it is usually cookie cutter service with food to match. In my opinion, it's never really over the top. However, on New Years Eve we decided to have an early family dinner at Red Lobster. The wait was expected with the holiday crowd but the hostess was polite, apologized for the delay. They let us give our name and leave to do some shopping for an hour so we didn't have to stand in the lobby. We returned and were seated at our table. We glanced over the menu and then our waiter, Ryan, arrived. He greeted us, asked what we would like to drink. Did we have plans for the evening. All just being polite, right? However, he was different...he was sincere. Anyway...we get our drinks, then he takes our order. My husband had a few questions about a new menu selection and this young man (I emphasize YOUNG) is answering our questions and giving us suggestions making me feel like I was in a 5 star restaurant. All through dinner, he checked on us, was very polite and friendly without acting overly familiar. Nice...professional...and inviting. Each time he left our table, I made a comment to my husband and he agreed...we both were impressed. I had to ask him some questions, I had to find out where he was trained...what restaurant had he worked in before? Maybe on Mt. Washington or perhaps he's a culinary student? Well, I asked and he said he started out bussing tables and moved up to server.
Okay, I know, by now your saying how was the food...right? Well, we all know Red Lobster's specialty is seafood. So, I had seafood and it was cooked perfectly and the cheddar biscuits made me want to tuck one in my pocket for later, as usual :) I don't want to take that away from the chef because he cooked perfect meals on a very busy night...BUT, this review is for Ryan. With an attitude like that and strong attention to customer service and details he is sure to go far! Please visit this place and ask for him...you'll see.
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