This place has always been amazing. I've been here several times over the past 5 yrs. The staff is so friendly. One of the nurses offered me a blanket after she noticed the room she put me in was cold. I didn't even have to ask. They have a call ahead program. Use it or the wait times can be lengthy. Nurses and Drs are very thorough and spend time with you. I was given pages of useful information to take home with me as well. I have been to many other urgent cares and this one is superior. I'm very surprised by the low ratings. I was charged my usual co-pay of $50 for an urgent care visit.