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  • This place is pretty ridiculous. A friend scheduled an appointment here without doing any research as to what he was scheduling. I didn't realize it was on the Waterfront... had I known this... maybe I would have assumed the following. All of the frames are ridiculously overpriced as they do not stock anything that is not designer. The cheapest frames ended up being Prada frames, if that tells you anything. Further, the selection is really limited, not providing a lot of choice for different styles. The Sales girl was a typical optical sales person- trying really hard to pitch stuff that, after 17 years of wearing glasses, I know is not necessary (anti-glare lenses ... had both anti-glare and regular... really no difference other than a $75 mark up). I understand it's her job but even after realizing we were on a budget, she wouldn't give up. Further, she pulled the doctor back out of his office to make him try to help her with the pitch. Salegirl: "Doctor, is he going to need these for driving?" Doctor: "Oh, yes." Salesgirl: "See, you're really going to need the anti-glare"... etc. If you're okay with all designer prices... how about not being able to try on any lenses without having the salesperson get them out of the glass case? They try to add to their "prestige" image by keeping everything under locked glass but it's really just not very user-friendly as you feel awkward asking them to take pairs out again and again if you're stuck between choices. Even with full VSP vision insurance that covered the exam and a base rate on the frames and lenses (which couldn't cover anything in the store), we left spending $300 out of pocket. Wouldn't recommend this place to anyone... too expensive, limited selection, too much of a hassle, too pushy. They get 2 stars instead of 1 because the doctor was friendly and professional.
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