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  • Military families especially DO NOT USE! If I could give them ZERO stars, I would. We had a water leak and so our home warranty company sent these "professionals" out. They said without seeing water, they can't fix anything but they decided to go into the attic to look anyways. So my husband went up with the technician, and he found the leak. Then he told us even though he found the leak, they couldn't fix it because they didn't see water on the outside of the door. They tried telling us that they wanted to cut a 1 ft x 1 ft hole in the wall to find the leak..... That they already found and showed my husband. But if they don't find the leak inside the wall (which they wouldn't because the leak was in the attic,) then they wouldn't fix the wall. The next few days/weeks the water leaked through our door frame and into our wooden floor, ruining the floor, and now we are trying to deal with their insurance company because THEY LIED and said they never saw a leak in the attic. Luckily our home warranty sent another plumber out and they immediately fixed the leak, but now we might have to pay for our floor and door frame to be fixed because THEY LIED about the work they neglected to do at our home. NEVER EVER EVER DEAL WITH THESE PEOPLE! I'm in the process of filing a complaint with the Better Business Bureau for this as well as taking legal actions. I can't believe that a company would be so negligent and not own up to their mistakes.
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