Definitely a lifechanging experience. I wish I had found this store years ago. I have suffered with foot problems and pain for years. After being disabled for months from a medical error, trying to walk again with a cane after being on a knee scooter was excruciating. Sue, the owner, spent over an hour with me to ensure my needs were met. She is certified in her craft, totally educated on various foot conditions. She knew exactly what support and shape of shoe I needed in order for me to regain my progress to walk. Sue is caring, patient, kind, and knowledgable. If you are in pain, ditch the old shoes and get real shoes. Your feet, knees, and back will thank you!