Let me just get straight to the point with this review. I love the ice cream. But the service is getting pretty bad here now. First off, seeing employees dump old ice cream back into the bays to me is pretty, unhealthy. Secondly, I brought a coupon to use. Took them 5 minutes to use it. I would love if the team was much more informed, because by the time they were done processing it. My ice cream started to melt. Now who wants that, he wants flavored cream not me. Also back on the point of seeing employees put back in old ice cream. What if there was a waffle cone inside the ice cream and someone is allergic and then someone is gonna be a serious trouble. Point is, I'm not coming back here anymore. Not because the ice cream is bad or anything that. I love the ice cream, now the service needs work. And because of that I will go to baskin Robbins or the cold stone that is very far from me.