My doctor recommended Dr. Romine. I was very specific when making my appointment that I would only use Dr. Romine. Thus, I waited over a month and a half for an appointment with her. I reconfirmed my appointment with her the week before when I called to check the address. I arrived this morning 20 minutes early to fill out paperwork. When I was finally brought back a PA was going to ask me questions before my visit with the Dr.....not Dr. Romine. I said that my appointment was with Dr. Romine and she said I was scheduled with a different Dr. This must be their normal procedure because the same thing happened to my friend there a few weeks ago. I was told Dr. Romine was booked. When I objected and said I wouldn't meet with the other Dr. The PA left and said she'd see what she could do. After 10 minutes I went to the desk and asked for all of the paperwork I filled out to be returned. At this time I was told they would try to work me in. I decided I couldn't stay at a facility with such poor customer service and underhanded practices. I also called my primary Dr., told her my experience and that of my friend and asked her to not recommend this office.