This is our regular Home Depot - and between owning an art gallery and a house, I swear it seems like we are here every two weeks. From plants to paint - I've usually been able to find what I needed with little hassle.
This weekend we stopped in to pick up drain caps for our sprinkler system and replacement toilet seats. The woman that assisted my husband and I had THE WORST attitude. Unsmiling, unhappy and snotty about answering any of our questions to boot. (A little customer service advice: Honey, when the brand name and SKU number on the shelf tag don't match the product packaging - DON'T act like the customer is the one that's stupid when they check to make sure they're purchasing the correct product).
Looks like my allegiance will be changing to the competitor that is a few blocks west - it's closer to my house anyway. Sorry Home Depot - but with all the competition in the area, you really can't afford to put employees on the floor that act like this.