This place is great. The staff is friendly, the clothes are always super cute, they have a great selection of everything and the girls are always willing to lend a hand and show you the new stuff or help you find what your looking for. I love this store. High quality yoga gear that is super cute and easy to wear. I mean I live in this stuff! I think 1/2 of Charlotte does. The only inconvenience is they don't have a phone system. And if they do its not something you can connect with a sales associate on. That would be helpful if you are looking for something you saw online or at another store. Or when your mom likes your pants and wants a pair. the recording says to connect with them on Facebook? Seems silly. No reason they can't have someone answer the phone. I mean there are usually 5 girls in that place working this won't deter me but that's just something that would be helpful ! Regardless, I love this place! And their quality of clothing, Everything washes and wears really well!!!! A+++ go ahead, splurge and get yourself some lulu. You won't be disappointed! (warning: it may become an addiction)