Whomever owns this place needs to get on top of their business. It is one of the worst run establishments I've ever seen. The drive thru waits are outrageous and something needs to be done to either streamline processes, better train the staff, or get an upgrade on equipment. The ice cream is fine but honestly it's hard to screw up ice cream. I understand they also make food and that may be one of the main issues but still, it should not take 30 minutes each time sitting in the drive thru for food. I would go in but it's just as long and not the most clean place in the world. It's sad because it's nice to get a sweet treat every now and again but management needs to step in and do something here. It's getting to the point where I'm going to need to just drive to the location in Aliante each time. Please fix this and speed up the wait times. If it doesn't get fixed I'd be surprised to see it still open in the future.