Let me first off start by saying I can't vouch for any other department other than the service department. I see this place has not so nice reviews but my experience was exceptional. I went into it being ready to be pissed off because of the reviews and I was pleasantly surprised. Talked to one of the salesman outside and told him my problem, he referred me over to Amber in service. On the way over to the service department one of the other service advisors shook my hand and said hello and that was that. Nothing pushy or salesy. Amber was a super great help, she was super friendly and knowledgeable. Great attitude! I even got lucky and caught the ice cream guy outside and found myself a pineapple shake which was extremely delectable.