I have not experienced the issues of the previous reviewers. I frequent this Starbucks almost every workday. I find the employees to be friendly, welcoming, and oure grace under fire. I have waited in long lines, but it seems they move it along pretty quickly.
The only negative experience I have had is when I have to wait for the "high maintenance" customer that is in line in front of me with a list of special order drinks, paying separately for each one because they are not smart enough to do basic math. I secretly wish they trip while carrying their drinks on the way back to their self important job.