I visit friends a couple times a year in Pittsburgh so I am always excited to try new places to eat that I don't have near my location. I loved the welcoming atmosphere upon walking in the door, and was surprised that the wait was only 10 minutes during peak dinner time. It was packed! While waiting for seating I witnessed 2 different patrons ask to speak to the manager and compliment him on their dining. They spoke highly of the service, food and staff. It made me that much more excited to eat here!
Upon being seated, the waitness (Elyssa?) was perky and upbeat despite having an entire room of tables who were demanding. She was prompt with getting drinks and bringing out appetizers, taking orders and refilling drinks. It's understandable that being a busy server you have kitchen staff help bring out meals. She insisted she deliver them herself which I felt was a very personal touch.
I had an amazing experience. The chicken tortilla soup is to die for, and I also had a baby greens salad. Next time I am local I will certainly be back to eat here again!