We've been to the old location on Tropicana that closed. It was much better.
First thing we walked in and the sign said wait to be seated, so we waited. Nobody came up. We were looked at by everyone working there, but nobody said anything. Finally I flagged someone down and they told us to sit. The only section they were seating was next to the bathrooms. It smelled like a mixture of a porto-potty and meat.
The servers--if you could call them that--were so confused as to what was going on with the tables. Nobody was our actual server or busboy. We were seen by four different people. They were all so helpful when we didn't need help, but when it came time to refill water, get the check or bring us the half of our meal we were waiting for nobody wouuld come by or even stop. The were semi-friendly, but not really.
We ordered their "special" 2 for $20. It is not a "special" it is just an item on the menu. It comes with three meats, two sides and three breads (supposed to be). We asked for double pulled pork and were told it would cost an extra $5, so we went with chicken instead. Two sides were black-eyed peas and baked beans. We waited for much longer then already cooked food should take to get to us--about 20+ minutes. I mean come on the meat is already cooked or smoked, the sides are already made sitting in their pots of whatever holding device they have and their bread is from a bag they don't make that.
Finally the food came out and the meat was good. I'd go back for the meat. The sides were good, not great. The sides were decent. We waited and waited and waited for the bread. Nobody came. Two of the four servers came by but didn't even glance at us and basically ran past us. I finally stopped someone and asked where our bread was. After some huffing and puffing the server said ok fine. A few minutes later he brought back two pathetic excuses for bread.
Food is decent. Atmosphere is smelly (like poop) and strange. Servers are rude. Food service is super slow. Portions are not big enough for what they describe. I won't be back.