I was desperately looking for a home in November 2013 that was close to my 56 year old mother who had been diagnosed with cancer and although it was just me, I wanted rooms because I do a lot of babysitting and have my neices and nephews over a lot :) 2 months after moving into my beautiful home, my mother passed away and I needed to cover all costs associated with her passing on my own. Needless to say, I fell on some very rough times. 4 months later, my brother who was only 33 years old, overdosed and passed away. 2014 was one misfortunate event after another. It was an extremely depressing time for me and there were times that I couldn't afford to put $5 in my gas tank or buy a meal because I had to cover my families death expenses. I fell far behind with IRES. Lorraine Haynes has been a Godsend. I really have the worst luck in the world and there were timest that I was afraid Lorraine wasn't going to believe why my rent was late....AGAIN. But she bent over backwards to help me. She put me on a payment arrangement so that I could stay in the home I love so much.
Not to mention, anytime I've had to call Lorraine for a maintenance request, she gets everything taken care of immediately. I've never had to wait and when my A/C broke last summer, I had 6 children over and it was a weekend. I called her and a technician was at my home within 2 hours.
Thank you Lorraine and the staff at Innovative Real Estate Strategies. I highly recommend them as a management company. I've worked with them on a professional level as well and they are very fast and efficient when handling their other homes in the Valley.
Lorraine, you have no idea how much your cooperation, patience and kindness has meant to me. 2014 was the worst year of my life and I can't thank you enough for not giving up on me.