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  • In full disclosure when this establishment first opened I did have really good food. What I had tonight as far as takeout was completely unacceptable. As someone who's been in the food service industry for 20+ years I understand that A take out customers is not your highest priority because you're not going to make a large amount of tips off them. However, based on the pictures I posted that you can check my wings were not only a full six like I ordered but five with one massive fully connected wing (correction, there was a sixth wing hiding under their big wing), and completely underseasoned and sauced. To be honest basically they were fried wings sections with a little bit of marinade on them and nothing else...... Very disappointing especially considering that the bar manager said that their wings were one of their best items. I also got the Sicilian because I love the Roman burger that Mr. hero has, even though it is in all honesty a disgusting delight to allow yourself once in a while, it's still good! What I got was over cooked ground beef with stale salami stale bread and really overall just sadness on a bun. I know this review seems kind of harsh, however I just want to be honest so that hopefully the management and crew can do something about it! I've been to many Pannini's before and usually they are Great! This one however is missing the mark! Sorry guys I don't mean to be rude but I just want to let you know what's going on so that you can fix it because I would love to have you guys around in the future! I will be back, because I really do enjoy the franchise! However, I think you need to get yourselves re-organized. And I really hope you do!
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