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  • The first time I had a service at this spa I was underwhelmed. Half of the women's side is out of order or doesn't work well. Most of the areas are too bright and nosy. The whole thing is in desperate need of an update! I walked in and was greeted by four attendants who were all smashed behind an awkward table. I was taken to my locker that is not private in the slightest. The attendant walked me around to show me the facilities telling me certain things were broken. The place was virtually empty on a Sunday. Normally when I go to a spa the music is quieter and the lights are dimmed. Not here. The tiles are not straight and the grout is missing in many places throughout. The chairs are super uncomfortable and look like outdoor furniture. The steam room should just be called a warm room because there was almost no steam. I went outside and enjoyed the pool but noticed most of their 'water therapy' spots were broken. The grout in the pool and spa outside are missing. There are holes in the sides of the pool. The robe they give you is paper thin and not at all plush like most spa robes. If you get your feet wet and put them into the flip flops you will fall over. They called me back for my body wrap and I was taken to a very nice quiet comfortable room (what the rest of the facility should be like). The wrap was wonderful. I would go back if the rest of the facility wasn't so drab and old.
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