This is my first review, and only because I was so disappointed with the service here. I came to this salon a couple of years back when it first opened and loved it. It was clean, and they used brand new tools every time which seemed much more sanitary to me. However, they do not do this any more.
I recently got a shellac manicure and the job was poorly done. The coating was uneven and you could see many streak marks. After a few days, my nails started to turn light green and looked blotchy. I have no idea why this would happen, but it looked even more awful than it already did. The shellac started coming off less than a week in, so I returned and showed them my nails, suggesting if I could get them removed for free since it saw a poorly done job. The owner/manager was very unprofessional, speaking in Mandarin (I'm Chinese myself), which was very rude. She refused to offer the $5 service to remove my nails so I ended up paying for it. Her reasoning was because I did not come back within 5 days, which is not mentioned anywhere. This was very frustrating and has left a bitter taste in my mouth. I will not be returning to this nail salon and will go out of my way to find a place that provides customer service and is more professional.