Oh Charlotte, I fly you once a year, during Thanksgiving and I'm the one who gets in before all the amateurs (or that's what I try to do at least). I love you more now that you have SWA flying through you. I just hate trying to have to eyeball which security gate to go through because certain checkpoints are always busy as all heck.
Having the food court right outside security is kind of awkward and gets crowded. I appreciate the free wifi and the fact that it's not insane to try and navigate. Rocking chairs for those who like them. In terms of drop off/ pick up, during high flight arrivals, it's insanely busy traffic wise....that needs fixed