I took my dog here after I rescued him because it was the only animal hospital with whom I'm familiar. It's a long drive for me but it's worth it because I absolutely trust these doctors. They are courteous, competent, and they will not push you to do anything you aren't comfortable doing. As a first time pet owner, I don't really know what to expect when I need to take my pet to the doctor. They were very kind in walking me through the process, what I need to know, behaviors I need to observe, and they can even recommend other hospitals closer to me for my convenience. I will likely upgrade their rating to 5 stars as I continue to visit.