Forgot to review this on a repair order I had done with them previously last year and remembered him after having to deal with an awful company named Authorized Appliance Repair that does the warranty work for my contract under Lowe's.
I remembered Mr. Gabriel because he was so great to work with in contrast to this other company, In fact, I will call Lowe's and demand I be allowed to use him and see what they say.
When my refrigerator went out last year, Jeff came out, assessed the situation in about 10 minutes and told me my Kitchenaid Side-by-Side Refrigerator's compressor was not worth fixing at around $500. He said it would not be under warranty and for a few $$ more , I could get a new refrigerator with a warranty . He also referred me to Spencer's Appliance to get a new one.
At Spencer's, they new exactly who Jeff was , praised his talents and gave me a large discount , an extended warranty and free delivery because I mentioned his name. I saved $$ and the discount Spencer's gave more than covered the cost of the small service call he charged me.