Not sure why this place gets such bad reviews. We were pleased with the service they provided. The windshield guy did ask is about fixing the chip in our windshield and we simply said no thanks. He didn't pressure us or talk to us again. Our car was really dirty after a road trip and driving through the hills of Southern Utah. The rims were black with dirt and grim so we paid for the acid wash. We couldn't believe how good they looked. They cleaned the Windows inside and out and totally dried the car. The only negative thing was he told us it would take 15-20 minutes but ended up being about 45 but our car was really dirty! Just hard to entertain a 3 year old for that long so we hiked up the mountain while we waited. We were very happy with how the car looked. We will go back.