I bring my dog to this place to get his nails trimmed, because I refuse to do it myself. I have visions of blood spraying my face and my dog hating me for life because I've tortured him, so I figured someone else could do that instead of me and bear that burden 4 life.
Usually he's scared when we get inside and tries to escape, but after his nails are trimmed he's happy again and runs around the store looking for sweet sweet goodies. To me that's the sign of a calm and patient and soothing groomer, so I will continue to bring him here!
Also, they have alot of cool/nice stuff (trendy dog apparel and nice dishes, etc. etc.) and these biscuits that my dog gobbles regularly. The staff are very nice and to me that's more important than things like calculus.