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  • As a NC girl, I know my soul food...and this visit, sorry to say, was a big disappointment. Leading off with the positive: no better sweet tea anywhere in AZ & the fried chicken is a stand alone success with no sides needed. I tried the mac-n-cheese (served lukewarm and gummy, not freshly made). Hold times for these items short bc pasta sitting too long changes texture and sauce dries up and that's how my mac-n-cheese was, a wanna be. At $4 for small side dish, I had to send it back and tried the potato salad instead, which was fresh & tasty. The waffle also had to be sent back (served raw, wet--not cooked thru at all & no crunchy exterior. It was gummy, doughy & soft, batter too heavy, thick to cook thru properly). This may be due to kitchen staff not up to task or cost saving measure to cut wasted food, either way is an equally bad move. My server, Sir, was attentive, accommodating and made my meal a pleasure, what remained edible that is. One other notable issue: 5 staff stood gathered around hostess stand chatting and were totally oblivious to my repeated calls for assistance bc my server was busy with other tables--3xs I said "excuse me ladies" without one hearing me. Being that my booth was right next to the hostess stand, I found that unacceptable. It was about 3pm, so not super busy yet and they were enjoying a little down time, I get it, but not at customer's expense. Not one of the 5 staff heard me and I called out to them 3 different times. Clean restaurant, great service but food not up to par with previous visits. If you don't know about it, you can't do better, so this is that. Sorry, will do another review in a few weeks and see what has changed or not. Shared all concerns with Miles, manager on duty, prior to this review posting. Grace to you & staff for another shot at a stellar review.
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