Having grown up in Europe, if there is one thing I truly miss is high quality sandwiches. Nothing wrong with Subways, but the quality of the bread, despite being made several times a day seems to be very cardboardish. Sack's was close to were I worked and has so far been my favorite sandwich place in Phoenix. Always a but crowded and busy, maybe noisy for some but I'd rather be in a place that feels busy and alive than the only one eating my sandwich. My favorties are the Improv and the Gothic (warm sandwich). All sandwiches comes with a little cookies which is always pleasant I find. Only negative and I'll admit to ignoring the suggestion is that there is a sign by the owners that ask those who have "regular" sized cups to not refill. Not very customer friendly I think. But, and I ask the manager/owner from time to time I really do wish they would open one up in Scottsdale. Prices are probably a bit high, it comes with the neighborhood but I do think the quality of the sandwiches make up for it.