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  • We bought an suv from them not too long ago. We delt with Matt, he was very friendly and nice but when it came down to the business of things he didn't know a whole lot. He didn't know the exact price of the vehicle we were buying (husband didn't care, he loved the suv at first sight), amongst other things. The tires on the car we low on air so we asked for them to put air but he said we can do that ourselves, also the detailer could not be found (?), so our car wasn't even clean! Also only 15 day warranty on just engine and safety issues, sketchy as to other dealerships at 30 day. Couple days later the car started to malfunction, take back to the dealership, they said they'll look at it and claim nothing is wrong probably bad gas. Also the detailer was found and he only vacuumed the floor, bad job too. Just a few days after it happens again, they tell us it's the fuel pump, also told it would be there for a day, ended up taking several (wrong ordered part they said, yeah Right). Couple days later it was still having the issue, Matt was no longer taking our calls, sending us straight to voicemail, so we have to call the dealership. There was lots miscommunication because they were playing a game of telephone. The last time (3rd time) we take it in they finally figure out the really problem (don't know the technical name but it had something to do with a coil). They refused to give us any paperwork on the car stating since they purchased the parts and did the work they don't need to give us anything. It's my car and I would have liked something saying they worked on it at least. Each time we had to drop the car off we had to get our own ride home, and when we picked it up there was always new dirt and leaves in the car, they didn't bother keeping it clean. And not once did the owner come out and talk to us himself, we were waiting for the car outside his office while he had one of his guys being messenger between us. Bottom line: Do not shop here.
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