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| - Ambience. 9/10. Looks nice, feels clean, comfortable.
Customer Service. 8/10. Assistant manager was great, knowledgeable, helpful.
Taste. 2/10. Misugaru latte tasted like drinking dissolved chalk in water. Classic Arnold palmer was a very badly conceived balance of tea to lemonade. Honey bread was 99% standard dry bread. Though it tasted okay, the dryness from the rest of the bread overtook any toppings added to it.
Value. 1/10. Honey bread is probably something close to a 2000% markup on ingredients. Cannot go here regularly without breaking the bank. If the taste and quality and consistency of the drinks was commensurate with the price, then that'd be different since the upcharge would be tied to a higher level of enjoyment from a higher quality product. But it seems like they are peddling cheap and badly made drinks and food, for outrageous prices.
Going once a year is probably a good bet for this place. Going too often will make you poor, and will leave a bad taste in your mouth (if the food and drink hasn't already), because you feel as though you've paid for a meal and a drink, but have been given a hodgepodge of 10 cent ingredients prettied up to look good.
Great ambience, and customer service only get you so far when the food and drink you serve is inconsistent, outrageously priced, and lackluster at best.
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