Don't let the exterior fool you. I stopped in for a birthday pamper session and 3 years later Natures is the only spa I frequent in Charlotte. The staff here are incredibly knowledgable and products they use are top of the line. I recommend them for everything from facials to massages. If you want to show someone you care get them gift card you will win major brownie points! Whenever I have family or friends in from out of town I take them at natures and always can't wIt to go back. You won't be disappointed. The interior has also been renovated into a relaxing oasis.