I want to give the restaurant 4.5 stars but since it's not an option, I'll surely give 5. I was visiting this restaurant for my birthday tonight and was happy having hot and fresh, fall off the bone, perfectly cooked jack daniels ribs and fries. They were delicious. My waitress was so nice that I had to send TGI Fridays a compliment that I hope they share with her and commend her on the great customer service. My message was as follows:
Ingrid was great today. I had a party of 10 at the restaurant for my birthday tonight. We were seated around 7:03pm. It took a while for someone to come over but she came over around 7:20 and took drink orders and food orders. It took a very long time to receive drinks (we got them around 7:50) and our food came within the next 15mins. However, even though those took a while Ingrid remained cheerful, friendly and positive with our table. I'm big on good customer service and many people don't know how to provide patrons/guests with that type of service even if they happen to be complaining or questioning something. Ingrid was the sweetest and one of the most friendliest waitresses I have ever encountered. I'm not sure why things took so long to get to the table, but she was so polite and friendly about it and everything else. I made sure to tell her how much I appreciated how nice and friendly she was. So did the members of my party. I hope this message is able to be shared with her to again, re-iterate what an excellent job she did tonight. I really appreciate your exemplary customer service, cheerful attitude and politeness. It is MORE than appreciated and I'll be sure to ask for her if I ever return to this establishment!
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If you're ever visiting this restaurant, ask for Ingrid! Thank you for being so nice!