We must have caught them on a bad night. Had been to the Matthews location several times without a bad experience. We were seated fairly quickly and our drink orders were taken in no time. Hush puppies were tasty and plentiful. It all went south from there.
To be frank, the waiter was simply overwhelmed. He could not keep up with the number of patrons that he was asked to serve. We waited about 45 minutes for our food and only then did we get our drinks refilled. We asked for the kids menu items to be brought out as soon as they were ready and they ended up being brought to us later than the others.
One of the entrees was incorrect and those that arrived correctly were nothing special. I had the fried cod special and it was dry and over cooked. The greens tasted old and the shrimp, freezer burnt. At least we weren't the table behind us. They waited over an hour for two entrees.
Like I said, maybe we just caught them on a bad night.